From the forum post:

Just because he works at Plex doesn’t necessarily make his review fake.

Yikes the copium here. Reviews are meant for users of the app, this is so incredibly biased and in bad taste. I have had my shittiest companies ask us to leave positive reviews on Glassdoor. The shittiest ones.

Maybe their big redesign that no one asked for isn’t doing well, and this is a self preservation thing, to get more people to download it. Maybe CEO asked them to. Maybe they’re just over eager. All are excuses and not valid reasons to give a rating on your own company’s product

Yup, read through this thread and it becomes clearer and clearer. and trust me, I’ve been a long time hold out, I’ve been through this many times - but this is the first time I’ve seen functionality removed from Plex to be put behind a paywall. And doing a price hike at the same time. Absolutely shitty. I’ve already migrated off.